Insurance Information, Policies & Patient Forms

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Payments, Insurance, & Forms

Having dental insurance is a reason to smile, but don’t let it limit the care you need or dictate your health. Most insurance policies provide some reimbursement for common dental procedures, but sometimes your basic oral health needs may exceed your insurance coverage. 

Our dentist makes treatment recommendations based on what is in your best interest to optimize your dental health. No one likes a surprise when it’s time to pay, so we’ll explain all costs before proceeding with treatment.

As a fee-for-service practice, payment is due the day of your service. We accept Mastercard, Visa, debit, cash, and cheque.

Our fees are based on the current ODA fee guide. We process your insurance claims to ensure you receive your reimbursement quickly, typically within 1–7 business days.

Insurance & Peace of Mind

We want you to feel fully informed when it comes to consenting to your dental treatment. We can send pre-determinations to your insurance company before we proceed with treatment so you know how much will be covered. 

Please download our insurance questionnaire. You may need to contact your insurance company if you’re unsure about any answers. And then bring it to your appointment. We’ll gladly help you understand your policy.

Financing Options

We offer flexible payment plans for comprehensive dental work. We’re pleased to also offer Dentalcard, the nation’s leading medical and dental care financing program.

It is easy to apply. Simply go to and:

  1. Follow the “Apply Now” link 
  2. Fill out the application
  3. In most cases, you will receive a decision immediately

Or you can apply via phone. Call 1-888-689-9876 and follow the prompts.

Cancellation Policy

We’re happy to reserve appointment times for you to complete your necessary dental care. We understand that emergencies occur and schedules may change, but to reserve times that suit your schedule, we require your commitment to the appointment times reserved for your care. 

We require 2 business days’ notice of an appointment change, or a $75 fee may be applied. Please understand that our practice, like any other business, can only remain viable if patients are held accountable for the times we have reserved specifically for them to complete care.

New Patient & Privacy Policy Form

If you haven’t already received our new patient intake form, please fill it out online here ahead of your appointment.

You may also print, fill in, and bring our privacy policy form to save time prior to your appointment.

Our Location

Share Your Smile With Us

We’d love to see your smile at Palermo Village Dental.

Where to Park?

There’s plenty of free parking on-site at our location on the western corner of Dundas and Old Bronte Road.

Our Address

  • Suite #290, 2525 Old Bronte Rd.
  • Oakville, ON L6M 4J2

Contact Information

Hours of Operation

  • Monday: 9:00 AM 5:00 PM
  • Tuesday: 9:00 AM 5:00 PM
  • Wednesday: 9:00 AM 5:00 PM
  • Thursday: 9:00 AM 6:30 PM
  • Friday: 9:00 AM – 1:00 PM*
  • Saturday: By Appointment
  • Sunday: Closed

Note: *Friday appointments are by appointment only

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